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This page sets out the legal framework that governs your use of ligagalaxi, including how we handle account data, what falls within our policy scope, and the steps available to you when you need to review, correct or question anything. Availability depends on local law and is accessible in eligible regions of Indonesia only.
Our legal terms operate under a jurisdiction-dependent framework. This means the rights and obligations described here apply where local law in Indonesia permits access to the platform. We do not make representations about access in regions where such use is restricted by applicable regulation. When you create an account, you agree that the transaction records tied to it — including OVO wallet activity, LinkAja transfer references, and QRIS payment logs — are held in the account dashboard and accessible after login. These records are part of the data we retain under our policy and are available for your review at any time via the transaction history section. Our terms cover the full scope of platform interaction: account creation, session activity, wallet connections and content access. Where a third-party service (such as a payment processor or game studio) has its own separate terms, those apply alongside ours and are not replaced by them. We flag those boundaries clearly in the relevant sections of this page. If any clause here conflicts with mandatory consumer-protection law applicable to you in Indonesia, the mandatory law takes precedence. We review and update this policy periodically; the version dated in your account portal is the current operative version.
OVO wallet activity linked to your account is logged in your transaction history and falls within our data retention scope.
LinkAja transfer references are stored against your account session and are accessible in the transaction record section after login.
QRIS payment logs are attached to the relevant deposit session in your account dashboard and retained under standard policy duration.
Access and enforceability depend on local law. Where Indonesian regulation restricts access, these terms do not override that restriction.
Not everything on the platform is governed by a single ruleset. This section maps which interactions our policy directly covers and where third-party terms take over. Knowing the boundary helps you direct questions to the right place and understand which records are ours to respond to.
Login sessions, account creation steps, and password or credential changes fall squarely inside our policy. We hold the access log and respond to queries about it directly.
Deposits and withdrawals processed via OVO, LinkAja or QRIS are recorded in your account dashboard. The payment processor's own terms also apply to the transfer leg of each transaction.
Game titles from studios such as PG Soft, Habanero and JDB are supplied under those studios' content licences. Our policy covers your access to that content; the studios' own terms govern the game mechanics themselves.
Any external link, third-party identity verification service or regional payment gateway operates under its own terms. Our policy does not extend to those services, and we are not liable for their practices.
You have concrete actions available to you at any point during your use of the platform. Reviewing your account records is the starting point: the transaction history section shows all wallet activity linked to your session, including OVO, LinkAja and QRIS entries, with timestamps. If any detail looks incorrect — a name field, contact address or linked wallet reference — the account settings page is where you submit a correction request. We process correction requests through the same support channel listed in the support section of this page. For broader questions about what data we hold or how long we keep it, you can raise a written query via our contact path; we aim to acknowledge it and respond with the scope of information we can provide. No account correction or data query requires you to contact us through a third-party route — all paths run directly through our support channel.
Open the transaction history section after login to see every wallet entry, session timestamp and payment reference attached to your account.
Navigate to account settings to submit a correction for any field — name, contact, or linked wallet — that does not match your current information.
Send a written query through our support channel if you want to know what data we hold, the retention period, or whether any record can be removed under applicable law.
If you need a human review of a policy question — not a technical issue — flag it as a policy query in your support message so it reaches the right team.
Policy and legal questions are handled through the same support channels as account queries, with one difference: marking your message as a policy matter routes it to the team that can actually respond to data, rights or terms questions rather than the technical support queue. Use the most direct path available to you.
Open the live chat widget from any page after login. Type 'policy question' at the start of your message so the agent routes it correctly. This is the fastest path for a real-time response.
Send your query to our support email address shown in the Contact section of your account portal. Include your account ID and describe the specific policy section your question relates to.
Log in, go to the Help section, and submit a message directly from your account. Messages sent from inside a logged-in session are automatically tied to your account record, which speeds up our response.
Handling your account data responsibly is not a side note — it is a direct part of how the platform functions. Here is what we do across four key areas: data handling, cookies, account security and retention. These are the practices behind the commitments in our legal terms.
Account data — including wallet references for OVO, LinkAja and QRIS — is stored in a structured format accessible to you via your dashboard. We do not share personal account data with game studios such as PG Soft or JDB; they receive only the session tokens their content delivery requires.
We use session cookies to keep you logged in across the lobby, the sportsbook and live tables without requiring repeated authentication. You can manage cookie preferences through the settings link in your account. Functional cookies required for login cannot be disabled without affecting session continuity.
Your account credentials are stored in a hashed format. If you believe your login has been accessed without your knowledge, use the 'Secure Account' option in account settings to lock the session immediately, then contact support to initiate a credential review.
We retain transaction and session records for the period required by applicable law and our operational obligations. When the retention period ends or a valid deletion request is received, records are removed from active storage. The current retention period applicable to your account is shown in the data section of your account portal.
These are the questions we receive most often about how our legal policy works, what rights you have and how to act on them. Each answer points to the specific place in your account or our support channel where you can follow up.
It applies in Indonesian regions where local law permits access to the platform. If you are in an eligible region, the terms on this page govern your account. We do not make claims about eligibility in restricted areas — check your local regulations if you are unsure.
Log in and go to the transaction history section for a full record of wallet activity, including OVO, LinkAja and QRIS entries. For a broader data summary beyond transactions, submit a written query via live chat or the account portal message tool, marking it as a policy question.
Yes. Open account settings after login and locate the field you need to change — name, contact details or linked wallet reference. Submit the correction form there. If the field is locked for security reasons, contact support via live chat and mark your message as an account correction request.
Payment records tied to your account are retained for the period required by law even after account closure. You can request a copy of those records before closing. The exact retention duration applicable to your account is shown in the data section of your account portal after login.
No. Studios such as Habanero and Spadegaming receive only the session tokens their game content delivery requires. Personal account details, wallet references and identity data are not passed to game studios. Our data handling section above describes the boundary in detail.
Use the support email address shown in the Contact section of your account portal, or submit a message from inside your logged-in account via the Help section. Mark your message clearly as a legal or policy matter so it reaches the right team rather than the technical queue.