Mobile / Slots
This policy explains exactly what personal data ligagalaxi collects when you access your account, how that data is used, and what choices you hold over it — availability of these services depends on local law and eligible regions in Indonesia.
When you open an account on ligagalaxi, we collect the details you submit during registration — your name, contact address, and the e-wallet or payment method linked to your wallet. For transactions processed through OVO, LinkAja, or QRIS, we record the transaction reference and amount for reconciliation purposes; we do not store full payment credentials on our servers. We also gather standard browsing signals — session tokens, device type, and page interactions — so your account state carries across sessions whether you are on a phone or a desktop browser. This data is used to operate your account, process transactions, and respond to support requests. We do not sell your personal information to third parties. Data shared with payment processors is limited to what those processors require to complete a specific transaction. Where local law in Indonesia requires us to retain records for a defined period, we follow that requirement. Where it does not, we apply our own documented retention schedule. Any marketing messages we send are tied to your account preferences, and you can adjust those preferences from inside your account dashboard after login. This policy applies only where access to ligagalaxi is permitted under local law.
OVO transaction references are recorded for wallet reconciliation only — no card or credential data sits on our side.
LinkAja deposit records appear in your transaction history. We keep these records in line with the retention period required by applicable local regulation.
QRIS scan-and-pay records carry a unique reference code. That code is what we store; the underlying bank detail stays with your payment provider.
Not every data interaction on ligagalaxi falls under a single rule. This section sets out the four main areas so you know exactly which part of this policy applies to the action you are taking.
Login activity, session data, and device identifiers are covered in full by this policy. When you log in from a new device, we record that event to your account security log — visible after login in your account dashboard.
Payment data passed through OVO, LinkAja, or QRIS is governed jointly by this policy and the privacy terms of the relevant payment provider. We are responsible for how we store the reference; they are responsible for the payment credential itself.
Your browsing activity inside the lobby — which game categories you open, how long you spend in a session — is collected as aggregate usage data. It informs how we organise the lobby; it is not sold or matched to your identity for external use.
Game content delivered by studios such as JDB, Habanero, PG Soft, Spadegaming, Microgaming, and Bigtime Gaming is rendered inside the lobby under those studios' own technical terms. This policy does not extend to their internal data practices; it covers only the data we hold on our side.
You hold several specific rights over the data we keep on your account. Reviewing your records is the first step: log in and open the Account section — your registered contact details, transaction references, and session history are all visible there. If any detail is incorrect — a misspelled name or an outdated contact address — you can submit a correction request through the support channel described in the Contact section of this page. We process correction requests in the order received and will confirm the update in writing. If you want to know exactly what categories of data we hold on your account, you can raise a data-access question via the same support path; we will respond with a summary of the data categories and the retention period that applies to each. Finally, if you believe we have handled your data incorrectly, you can raise a formal complaint. We treat these as priority support tickets. The current status of your request is shown in your account dashboard after login.
Log in and navigate to Account Settings. Transaction references, session logs, and registered contact details are listed there. No additional steps needed to view your own data summary.
Submit a correction request through our support channel with your account ID and the specific field to update. We confirm changes in writing once processed.
Ask us which categories of personal data we hold on your account and how long we retain each category. Send the request via the support contact shown in this policy.
If you believe your data has been handled incorrectly, contact us through the privacy support path below. We treat these as priority tickets and track their status in your dashboard.
For any question about how we handle your personal data — a correction request, a data-access query, or a concern about a specific transaction record — use one of the contact paths below. Quote your account ID so our team can locate your records without delay. Availability depends on local law and eligible regions.
Open the chat widget from inside your logged-in account. This is the quickest path for account-specific data questions — reference your account ID and the specific data point you are asking about.
Send a written request to our support email address listed in the Contact page. Use the subject line 'Privacy Request' and include your registered contact detail so we can verify your identity before responding.
Log in and open the Help section to raise a support ticket directly tied to your account record. Ticket status updates are visible in your dashboard so you can track the response without following up separately.
Data handling on ligagalaxi is built around four practices: purpose limitation, retention schedules, access controls, and a clear contact route. We collect only what we need to run your account and process the payment method you choose — whether that is OVO, LinkAja, or QRIS. Data is not retained beyond the period required for account operations or applicable local regulation. Access to your personal record inside our systems is restricted to the teams that need it to respond to your request or investigate a transaction query.
We use session cookies to keep your account state active across pages. Analytics cookies help us understand how the lobby is used in aggregate. You can adjust cookie preferences through your browser settings; note that disabling session cookies may affect account login continuity.
Login events are logged with device type and timestamp. Unusual access patterns trigger an account review. You can see recent login activity in your Account Security section after login — check there first if you notice anything unexpected.
Transaction records are kept for the period required by applicable local regulation. Account profile data is retained while your account is active. When an account is closed, we follow a documented deletion schedule unless a legal hold applies.
When this policy changes in a material way, we post a notice in your account dashboard. The updated policy takes effect on the date stated in that notice. Continuing to use your account after that date means you have seen the updated terms.
These are the specific questions our Indonesia account holders ask about how this policy works in practice. Each answer points to the exact step or section you need.
We collect the registration details you submit — name, contact address, and the payment method you link. For OVO, LinkAja, or QRIS transactions, we store the transaction reference and amount. Session and device data is also recorded to maintain your account state across logins.
We pass only the data each payment provider needs to complete your specific transaction — typically a reference ID and amount. We do not share your full account profile with payment processors. Their handling of that data is governed by their own privacy terms.
Log in and open Account Settings. Your registered details, transaction references, and session history are visible there. If you want a full category-by-category summary, send a data-access request through our support email or live chat with your account ID.
Yes. Raise a correction request through live chat or support email, quoting your account ID and the specific field to fix. We confirm in writing when the update is applied. The corrected detail will then appear in your Account Settings.
We keep transaction records for the period required by applicable local regulation in Indonesia. Account profile data is retained while your account remains active. After account closure we follow a documented deletion schedule unless a regulatory hold applies — the current retention periods are described in the policy body above.
Contact us through the privacy support path — live chat, support email, or a dashboard ticket. Quote your account ID and describe the concern. We treat these as priority support tickets and track their progress in your account dashboard so you can see the status without following up repeatedly.