Mobile / Slots
Before your first deposit clears on ligagalaxi, your account wallet needs to pass a short verification sequence — matching your registered identity to your chosen payment rail, whether that is OVO, LinkAja, or QRIS. Follow each step in the order shown in your account dashboard, and the process moves without delay.
Wallet verification on ligagalaxi is a structured multi-step process designed so your account wallet is fully matched to your identity before any transaction is processed. Each stage appears in sequence inside your account dashboard after login — you move to the next step only when the current one shows a confirmed status.
The first stage asks you to fill in your registered name, date of birth, and contact number exactly as they appear on your national identity document. Any mismatch between this data and your wallet registration will flag the step for correction before you can continue.
After personal data is confirmed, you choose the wallet you want to link — OVO, LinkAja, or QRIS. Each option shows the phone number or account identifier field it needs. Enter the number tied to your active wallet account so the system can attempt the pairing.
Certain account types require a scanned or photographed copy of your national identity card at this stage. The dashboard specifies the accepted file formats and size limits. Upload the document directly in the interface — the review status updates and is visible in your dashboard without leaving the page.
Once all fields pass review, the dashboard updates your wallet status to verified. From this point your linked OVO, LinkAja, or QRIS wallet is active for deposits and withdrawals. The current status is always shown in your account dashboard after login so you can check it at any time.
The table below captures the key parameters of the wallet verification process on ligagalaxi — what kind of check it is, how the review process is described inside the dashboard, which devices the verification interface works on, and the regional access conditions that apply. Use this as a quick reference before you start the process so you know what to prepare.
Identity-to-wallet linkage verification — a standard account security step that matches your registered personal data to your chosen local payment rail (OVO, LinkAja, or QRIS).
Each stage shows a status label — pending, under review, action required, or verified — directly in your account dashboard. No separate email confirmation is needed to track progress.
The verification interface loads in a mobile browser and on desktop. Form fields, document upload, and status display all adapt to screen size. No separate application is required to complete the steps.
Wallet verification and account features are available where local law and eligible regions permit. Availability for Indonesia accounts depends on applicable local regulations at the time of access.
Running through the wallet verification steps on a phone is straightforward because the dashboard form layout stacks vertically in portrait mode — each input field takes the full width of the screen, so nothing feels cramped. The document upload control sits below the field it belongs to, making it easy to tap, open your camera roll, and attach your identity photo in one short sequence.
If your verification stalls at any step — a document upload that does not complete, an OVO or LinkAja number that fails the pairing check, or a status that stays on pending longer than expected — the support paths below cover the fastest routes to a resolution. Every channel has access to your account verification state, so you will not need to explain the full context from scratch.
The live chat widget is accessible from inside your account dashboard. Describe which step is flagged and the agent can view your current verification state directly. This is the shortest path to getting a pending or rejected step corrected without navigating to a separate page.
If your OVO or LinkAja number fails the pairing step, the support team can confirm whether the number format expected matches your registered wallet. Agents handle wallet-specific pairing questions and can identify whether the issue is on the account side or the wallet-entry side.
When a document upload is marked as action required, support can clarify what the review flagged — file quality, format mismatch, or a data discrepancy. They can also confirm the accepted formats if your first upload was rejected before you attempt a second submission.
Wallet verification exists to protect your account balance and ensure that withdrawals can only reach the wallet tied to your confirmed identity. The steps below describe the mechanisms inside the ligagalaxi verification flow that make this a secure and auditable process — not a formality. Each signal here corresponds to something you can check directly in your own account dashboard.
The system checks that the name on your account matches the registered holder of your OVO, LinkAja, or QRIS wallet. This match prevents a withdrawal from landing in a wallet that does not belong to the verified account holder, protecting your funds at the point of payout.
Each completed verification step is recorded with a timestamp inside your account. If you need to review what was submitted and when, the dashboard history shows each stage's status change. This trail is visible to you and to the support team if a dispute arises.
Personal data and document uploads submitted during verification travel over an encrypted connection. The upload interface does not store the raw file on the client device after submission — only the confirmation status is returned to the dashboard view you see.
Automated checks handle most stages, but where a document contains ambiguous data or a wallet pairing returns an inconclusive result, a manual review is queued. The dashboard shows this state explicitly so you know a human check is in progress rather than the step being silently stuck.
Wallet verification is the account step that links who you are to where your money moves. On ligagalaxi, this means confirming that your personal registration data matches the identity attached to your OVO, LinkAja, or QRIS account before any transaction is processed. The process is entirely self-service inside your dashboard — no visit, no posted documents. Each stage in the sequence has a clear status so you always know where things stand.
These definitions cover the labels and concepts that appear throughout the wallet verification process. Knowing what each term means before you start helps you move through the steps without confusion.
KYC stands for Know Your Customer. It is the process of confirming your identity by matching your account registration data against a government-issued document, so the platform can verify the account belongs to a real, identified person.
Wallet pairing is the step where the platform links your registered phone number or account ID to a specific OVO, LinkAja, or QRIS wallet. A successful pairing means that wallet is the one authorised to send and receive funds on your account.
A pending status means your submission is in the review queue and has not yet been approved or flagged. No action is needed from you at this point — the dashboard will update the status once the review reaches your submission.
An action required flag means the review found an issue with the data or document you submitted for that step. The dashboard indicates which specific field needs correction so you can re-submit without restarting the entire process from the beginning.
QRIS is a standardised QR-code payment system used across Indonesia. During verification, linking a QRIS account confirms the payment channel is active and tied to your identity, allowing it to be used as a verified withdrawal and deposit method on the platform.
A verified wallet status means all identity and pairing checks for that payment method have passed. The linked OVO, LinkAja, or QRIS wallet is now active for transactions on your account, and withdrawals will route to that confirmed wallet only.
Below are the questions about the wallet verification process that come up most often. Each answer reflects how the process actually works inside the account dashboard.
Verification is required before the full deposit and withdrawal flow is available. Your dashboard shows which steps are still open and what you need to submit. Starting the process as soon as your account is created means you will not face a delay when you are ready to deposit via OVO, LinkAja, or QRIS.
The verification flow allows you to add a primary wallet during the initial process. Whether you can link additional wallets after the first verification is complete is shown inside the payment settings area of your dashboard after login. The available options depend on your account's current verification level.
The dashboard marks that step as action required and specifies whether the issue is a number format mismatch or an identity discrepancy. Double-check that the number you entered matches the one registered to your active OVO account. If the issue persists, the live chat support team can review the pairing attempt directly.
The dashboard displays the review status in real time. Most document checks move through the automated stage quickly, but cases sent for manual review will show a specific status to confirm that. We do not publish a fixed processing time because review duration can vary — check the dashboard for your current state.
Uploaded documents are handled under an encrypted transfer process. What the platform retains after review is the verification outcome and timestamp — the dashboard reflects this as a status record. For specific data-retention details, the account privacy section after login contains the applicable terms for your region.
Open live chat from inside your dashboard and share which step shows the pending status. The support team has access to your verification queue state and can confirm whether your submission is actively being reviewed or whether a step needs re-submission. No need to start over — the dashboard preserves your completed steps.